The windows arrived in early March 2018 for installation, and upon inspecting them, I called Lowe's to tell them that I did not want the windows because they were scratched and dented. Fit and finish, performance, customer service is all on the lower end of the scale. Seconding Wow. After hurricane Andrew in 1992, PGT dedicated their company to researching and developing impact rated windows and doors. Thanks. Also, taj mahal quartzite, not to be confused with quartz, is gorgeous. "Are my windows too large fir casement gear mechanisms etc?". After the poor customer service with trying to reach the gentleman whom handle New Construction Impact glass, btw who never called me back I decided, after the horrible reviews on BBB the ratings and bad reviews on Google that I was not, going to try my luck with a company that could not even have the courtesy to call me back after 3-4 calls. So if someone has Simonton windows installed, what will be the percentage of the replacement cost covered by the warranty in 10 years? We liked the Simonton product slightly better, but most important, we found installers with great history and recommendations. To make a long story short, I asked for a refund on the seven windows I returned after many back and forth phone calls. They pass the same standardized testing chambers under the exact same conditions and carry thee exact same approvals. Yes, at the end of the visit, Joe DID ask for a commitment, but that is what any sales person would do. I did not have the same experience as Noel C as far as the initial sales visit, and when I told them my husband works long hours and it would be almost impossible to meet with us both - they still scheduled the appointment with me. So I am trying to figure out all the quality differences. Would love any recommendations. It is a lifetime warranty that covers everything including screens. issues of water in tracks of my 400 series wood with metal clading slider winbdows. I'm not a window expert and don't have a dog in this but I think that most windows are tested for water penetration up to about winds of 60mph. The purchase was made in October 2017 through Lowe's. Can’t make up my mind. What they did do that changed the situation is run a self sticking piece of fiber in the track facing outward and I have not had that issue since. Plus, if their windows do crack, all the glass will stay in place. Many of the plastisizers that make it more flexible have been replaced by UV inhibitors that make it more brittle. after I went to the Home show last year Tampa (2018) I ran into a gentlemen that saw me near their display he was very unsatisfied and also showed me pictures on his phone, he was livid with the company from the horrible installation to the rugged finish they left on the windows. Of those of you who have installed PGT Aluminum Winguard windows, what color did you choose and are you happy with them. The CWS windows quoted are for 8100 Windpact Plus vinyl single hung windows. Home Depot subcontracts instllersinstallers so there is a double layer of mark ups. Winguard™ Vinyl PW5540. CWS is coming in at nearly $9,000 less than PGT!!! Will the vinyl ones hold up as well as the aluminum ina tropical storm or hurricane? Since Hurricane Andrew in 1992, PGT ® Custom Windows + Doors has remained dedicated to researching and developing impact-resistant windows and doors to keep people and buildings … It doesn't cover much! Call Doug Ramsey at Sequel. He was not obnoxious or pushy. 4 reviews of Custom Window Systems "CWS is a rare find in today's fast paced world of over promise and under deliver companies. Hi, we recently got bids for CWS and PGT for three sets of Hurricane Non-Impact windows. He and I go back nearly 50 years. Architectural windows are the ultimate expression of creativity and individuality and create a truly one-of-a-kind look. Post I was really impressed with their features, BBB ratings, consumer reports. Thanks millworkman. Been doing a lot of quotes & prices are all over the place! PGT ® Custom Windows + Doors. https://pgt-custom-windows-and-doors.pissedconsumer.com/review.html Why vinyl over aluminum? The Company also provided a full year estimate for Western Window Systems. CWS - never again!! Builders grade at best products. The remaining 7 windows were either missing brackets or were poorly assembled. Of the 13 installed windows, three of them had defective balance systems and they would not open. The Company’s brands, in their respective markets, are a preferred choice of architects, builders, and homeowners throughout North America and the Caribbean. I'm no expert, only sharing what I read. " High Quality, Florida Made Windows and Doors. CWS should be 20% cheaper too. Hi!! Do I want to save 5k and go with CWS? Has anyone used Weather Tite Windows out of Tampa, FL? It will cost me approx $800 more to go with the PGT windows. bene204: Have you considered costa esmeralda or costa rosa granite? I'm looking at a $25,000 job so I want to pick the right one. In general, PGT is a bit more well known than Custom Window Systems, but both CWS and PGT are my top picks for impact windows on the south east coast. #1 Even with the addition of these inhibitors, the southern sun restricts the lifespan of these windows. Would love to hear if anyone used them. Wondering which you chose and why? CWS is often compared to PGT Windows, which is typically more well known, and is an aluminum and vinyl impact window manufacturer. I'm looking at a $25,000 job so I want to pick the right one. I don't think one can ever go wrong with aqua or teal! Has anyone used New South Windows: https://newsouthwindow.com/newsouth-windows-reviews/. Thanks for the feedback! What's your vote? Because of these assurances, I agreed to the installation of 13 of the 20 windows. seems like they use PGT windows. Hopefully the experts here can correct me if that's wrong. Need personal recommendations for a business that sells & installs PGT hurricane impact home windows. The PGT Innovations’ family of brands include CGI ®, PGT ® Custom Windows and Doors, WinDoor ®, Western Window Systems, Eze-Breeze ®, CGI Commercial, and NewSouth Window Solutions. Both single hung vinyl with thermal panes and argon gas. If those are equal, I would probably go with the PGT only because they are a bit bigger operation. As far as double hung or casement that is up to you and whether you want the ease of a casement crank or have no issues sliding the sash on a hung window. It is now October 2018 (almost 8 months later) and I am still waiting for the technician from CWS to repair the three windows that do not open because of the defective balance systems. If the manufacturer says that the life expectancy of their window is 20 years, it is my understanding that this is the lifetime that they are referring to. they weren't made by Force V Environmental, etc.) You guys are making me nervous! We're in Sarasota and narrowed it down to PGT and NewSouth. So if a cat 5 hurricane comes through and your windows crack, they would replace. Across street from ocean. How about ECO window systems in Florida; how do they compare with PGT? Not sure of CWS transferable warranty in standard or an option. The PGT windows are 5500 vinyl single hung. Ultimately, I want black/bronze exterior and white interior. I'll let you all know how it goes! " Architectural windows are fixed windows which are available in an extensive range of custom shapes and sizes. They made one heck of an impact window. We are in Tampa and looking at replacing our windows with impact hurricane windows. Everyone knows PGT. Replacement Windows Information and Forum for all brands of windows. We feel that products, and more importantly, the people behind those products are an integral part of our company. However, I like each of these companies for impact windows and I think you'd be well served with either one. We've received multiple quotes from multiple companies on impact windows. Window Manufacturer - JeldWen or Andersen?? H.B.S., Inc. is proud to be one of Florida’s largest authorized distributors of PGT® Custom Windows + Doors Impact-Resistant products, the only complete line of aluminum and vinyl impact-resistant windows and doors to have Miami-Dade County product approval on all of its products.

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