I also note that they will not work with my Samsung TV (unless using Apple TV) and they also do not automatically play BBC Radio stations. Setup Failed 301014. Enter Airplane mode for a few minutes and then disable it. Also, if you have any security app on your iPhone or iPad, temporarily remove them. To do so, unplug the HomePod and plug it back in. The remaining 1 homepod (on version 12.4) was having issue with music streaming earlier. Plug HomePod in to power. When setting up your HomePod (or resetting), make sure your phone is connected to a 2GHz WiFi network during setup. Step 4. You may want to try that to see if it will help get past the incompatible screen. Update to the latest version of iOS (iOS 11.2.5 or later), Set up two-factor authentication for your Apple ID, Sign out of your Apple account and sign back in, Turn off your HomePod and turn it back on. If WiFi fixing has not helped you solve this error, then try turning off the bluetooth on your iOS device. Something like, “You must be connected to a WPA/WPA2 Personal Wi-Fi network”. Same problem as kspptr – and also some error 6753 – Send back to Singapore from Indonesia , receive back from GOD Technology pt ltd ( Authorized Apple Service provider With this notice : Physically check passed, MRI check passed, Harware Sofware internal check passed – Unit have been restore by Technician . After that, you should be able to setup your HomePod without any trouble. In this guide, I’ll put together some common errors that users experienced when setting up their HomePod for the first time as well as how to fix them. This was all after a few other initial steps such as Enable Personal Requests, Accounts and Settings. What’s the selected region for your Apple ID? I have 301009 Error Message as well and have not managed to get round this – if anyone does have a solution I would be grateful. HomePod doesn't support public or subscription networks with sign-in requirements. 1) Plug your HomePod into the wall outlet. The problem is that the HomePod assumes a lot about your iPhone setup. Once you have manually factory reset your speaker, you shouldn’t have any problem while setting it up. Still No luck? Handoff Support If you're listening to a song on your iPhone and want to transfer it over to your ‌HomePod… After several tries, I was able to fix the HomePod failed error. To get the 5.1, 7.1 surround, and Dolby Atmos, you need to pair one or two HomePod speakers to the Apple TV. Copyright © 2021 Apple Inc. All rights reserved. This error code has to do with the country of your Apple ID. Wait for Siri to inform you that your HomePod is about to reset. Why you’re seeing the HomePod blank white screen. Looking at the community board, I noticed that a lot of people are having similar problems. On your iPhone, iPad, or iPod touch, go to the App Store. When it is turned off, turn it ON again. Everyone seems to be having this issue on their iPhone or iPad. Rest your hand (or a finger) on top of HomePod and keep it there. i even called apple and was on the phone for more than an hour. This has got to be the most talked about error code at the moment. Reset the speaker manually. Then scroll to the bottom and tap or click Remove Accessory. Edit an alarm: Tap the alarm, change the time, then tap Save. The HomePod mini is a smaller companion to the original HomePod speaker. 2. please help idont want to return my homepod. To check if iCloud Keychain is turned on, go to Settings > [Your Name] > iCloud. Now try setting up the HomePod again. HomePod uses the Wi-Fi network that your iOS or iPadOS device is connected to. Search for the app. This error code has to do with the country of your Apple ID. As described by one user, he was able to fix this issue by resetting his HomePod and turning off Auto-Join and Auto-Login from his Wi-Fi settings. If you deleted either of these apps, follow these steps to redownload the app: If you already have HomeKit accessories or scenes, follow these steps: If you still can't set up HomePod, contact Apple Support. If you see the following while setting up HomePod: Try the steps below, then try to set up HomePod after each step. On iPhone, iPad, or iPod touch, press and hold HomePod. If you don't see the HomePod Setup Assistant, put your iOS or iPadOS device to sleep, then wake it. I just factory reset it and now I am getting a 'Setup Failed (301014)" message after plugging in my Apple ID info. If you can't see the HomePod Setup Assistant, put your iOS or iPadOS device to sleep, then wake it. Make sure that you enter the exact name of the app. Tap a HomePod on the right or left side to identify it. Go to the Home Screen, hold your device next to your HomePod and then wait for the setup screen to appear. I’ve been having problem setting up my homepod. If you live in a dorm or a communal place with a captive network. No issues since doing this; Try power cycling your modem and router for a full minute. It seems like the HomePod isn’t supporting foreign App Store account at the moment. Choose whether or not you want to enabled Personal Requests (allow Siri to read your … ... Only the Final Release of iOS had the Option to Install a SoftwareUpdate to HomePods in Home.App. Also check that the Music app and Home app are installed on the device that you're using to set up HomePod. For Windows PC’s (98/Me/2000/XP), the installer will alert you to install or upgrade Java (JRE) if you haven’t already. And it’s been really hard finding answers on the net. The HomePod mini improves on the HomePod with one cool new feature — which you can't find in any Amazon or Google smart speaker — called Music Handoff. Right now I am considering returning the HomePod and 3 MiniPods as I simply cannot get them to work. Make sure that your iPhone, iPad, or iPod touch is updated to the latest version of iOS or iPadOS. Make sure that the device you're using to set up HomePod is the one you used to set up the Home. Or find out what to do if you see an orange flashing light on your HomePod mini . the 13.2 update triggered on this homepod, and the update is still not completing though the size of the update is only 975.2MB If two-factor authentication isn't set up, select the option to enable it and follow the steps. For example, -6722. In this article we tell you how you can try to solve it easily. Go to the Home Screen, hold your device next to your HomePod, then wait for the setup screen to appear. Unit Return back to Customer – and that’s done Before Warranty date – Now its late .. The time thus taken is essentially dependent on the internet speed. Solution #3: Reset HomePod Manually. To reset HomePod to its factory settings and remove it from the Home app, use the following steps. However, once it completed the setup process by applying your preferred settings, you’ll be greeted by Siri, followed by a few examples of things you can ask Siri to do for you. Set up HomePod. I have the same problem with you, the homepod works well with my iPad’s Personal Hotspot but never works with my Airport Extreme and could not find any solution in the net until now.. On Mac, double-click HomePod. If it isn't, tap Keychain and turn it on. For some people, their HomePod setup failed, but it shows no error message or code. If you set-up an alarm on your HomePod–try removing these and see if your HomePod connects to the internet consistently. Bring your iOS setup device (iPhone or iPad) near the HomePod. Your Device won’t take long to finish the setup process. 1. The HomePod Mini fail: How Apple got almost everything wrong. Select the Identity Swap icon to swap them to the correct left and right channel. If you see that your HomePod just keeps on loading and won’t complete its setup, you may have to reset everything and try again. If prompted, follow the steps to set up iCloud Keychain. If you see the following while setting up HomePod: A blank white screen after you select your HomePod location; Wi-Fi incompatible error "Setup Failed" with an error code. Personal Hotspots might work, but aren't recommended. Wait for HomePod to Finish Setup. A Chinese user first noticed that he set up his HomePod using an iTunes account created via the Chineses (region) App Store. If you're running into a different setup issue, such as a failed Wi-Fi connection, it's worth noting that HomePod … Strange thing is I can set it up using my iPhone’s hotspot, but couldn’t do it on my home wifi. (Image credit: Apple) Here's how it works. Use Home to add and edit HomePod alarms. For example, -6722; Try the steps below, then try to set up HomePod after each step. Even from Apple’s own support center. Choose a second HomePod to use as a stereo pair. Turn off your router’s firewall momentarily, On your iPhone, go to the Home app and reset HomeKit from there. A user from the Apple support forum was able to power on his HomePod, heard the chime sound, and proceed to set it up. Turned out, this has something to do with router’s firewall and HomeKit. I’m unable to connect the device to my iPhone. Now unlock your iPhone, iPad or iPod touch with iOS 11.2.5 or later and hold it within an inch or two (a few centimeters) of the speaker. Was finailly able to reset/resetup. Then, press and hold on top of the speaker. Tap Back, then Done. Anyone able to get their homepod to update along with iOS 13? Place HomePod on a solid surface with at least 6 inches of space around it. Wait for a chime and a pulsing white light to appear on the top of HomePod. On the first attempt, I received an error that says, “Setup Failed 301003”. HomePod CD Content for PC HomePod Audio Server is based on Java. In addition to the errors we mentioned above, there are much more that people are still reporting. Re-install the two apps you deleted earlier. This feature requires the spatial sound support of HomePod, so it isn’t available for the HomePod mini. If you see the “Setup Failed (301003)” on your screen, try the following fix. All in all I have to say that I am really disappointed in Apple – as a long term and massive fan this is certainly turning me off Apple . It seems like the HomePod isn’t supporting foreign App Store account at the moment. Tap Set Up when it appears on your device's screen. At the very last stage, it says “setup error 301009”. How to Screenshot Instagram Stories Without Them Knowing, How to Fix HomePod Not Playing Music or iTunes Playlist. Reset the HomePod by turning it off and back on. However. Took me awhile to reset/restart - kept getting the setup failure error 301014. If you don't see the HomePod Setup Assistant, put your iOS or iPadOS device to sleep, then wake it. Reset the HomePod (returns HomePod to factory settings) Unplug HomePod, wait 20-30seconds, then plug it back in. HomePod Setup Failed -6722 HomePod owners on Reddit expressed frustration over their inability to get their shiny new smart speakers set up . If you reset the Home app, you’ll need to. Now, I am quite desperate as to what problem it is and how to solve it. Unlock your iPhone, iPad, or iPod touch and hold it next to HomePod. How to set up HomePod with Automatic Setup. The problem is that it depends on the internet to perform many of its functions and it can fail at some point. If you see a message that says loading accessories and scenes, wait for the Home app to finish loading. A new feature is coming for only for the HomePod that will add an immersive home theater experience when paired with an Apple TV 4K. Open the Home app on your iOS or iPadOS device and check that you see your accessories and scenes. HomePod won't connect and in many cases, it wouldn't even setup. 2) Wait for a chime and a pulsing white light to appear on the top of HomePod, indicating the device is ready to be configured for the first time. For example, Apple Music. If Apple wants me to replace all of my speakers, it needs to offer a complete entertainment system … I can see new controls for the homepod in the "Home" app, but the version is still "12.3" and I don't see any instructions there or on the developer center for upgrading the homepod. Keep pressing until the three beeps sound is heard. Mainly with connecting their iPhone X or 8 to the HomePod. A Chinese user first noticed that he set up his HomePod using an iTunes account created via the Chineses (region) App Store. You can change the region of your Apple account by following this guide. its not working. Turn alarms on or off: Tap the switch next to an alarm. Sometimes, the HomePod would be generous enough to give you a detailed error message. If this method does not work out for you to fix HomePod setup error, then try out this second method: Method # 2: Turn OFF/ON Bluetooth on your iOS Device. The setup failed error came up during the Setting up process with the loading wheel. Or learn what to do if you see an orange flashing light on your HomePod mini. Once you have successfully set up your HomePod device, you can turn your router’s firewall back on. This is harder for an average joe to fix. In addition, you can reach out directly to Apple for help. This will turn Wi-Fi and Bluetooth Off/On altogether. Plug in HomePod and wait for the light on top to glow. My HomePod finally arrived. Tap Create Stereo Pair. However, the same thing happened. Scroll down and check that Keychain is on. As much as I love the overall design of the HomePod, it’s definitely not that easy to set this thing up. I don’t if this is the right place, but maybe other people find it useful. Go ahead with the process. To check if two-factor authentication is turned on, go to Settings > [Your Name] > Password & Security. Commentdocument.getElementById("comment").setAttribute( "id", "ad5248bea6c2c77d6b56db272edca9c2" );document.getElementById("ae489e290c").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Apple has more info on setup in a dedicated support document. The HomePod may be a must-have for many be it for the audio quality or simply for the voice assistant. In this video, we unbox and set up the brand new Apple HomePod in both colors. In the Home app, touch and hold the HomePod button, then do any of the following: Add an alarm: Tap New, create the alarm, then tap Save. Let me know if you see any other HomePod error that’s worth covering. Slowly Slowly Apple start to be a CHEAT – finish the time of Good Quality – It’s my last APPLE .. And now what can we do with this very Expensive speaker – No Jack, No Bluetooth , a Harman/Kardon is better and work on Battery – Apple NO …. To find the MAC address, there are two ways. learn what to do if you see an orange flashing light on your HomePod mini, updated to the latest version of iOS or iPadOS, If you're using an 802.1X Wi-Fi network, learn which networks are supported and how to connect to them, set up your HomeKit accessories and scenes again, A blank white screen after you select your HomePod location, "Setup Failed" with an error code. But we got a bigger problem now. If that’s really the case, you may want to change the region of your iCloud account and setup the HomePod again. This time, it was the Setup failed -6722 error. If you raise your hand or finger off the HomePod, start over. I’ve also added homepod’s MAC address to my router’s whitelist (following a suggestion on the internet). I love this little device but it is causing me headaches :(UPDATE: So I took the HomePod to my families house to try it on a different wifi and to my surprise, it works flawless. Learn what to do if you can't set up HomePod or see an error message during setup. If you’re facing the same exact issue, maybe follow the same troubleshooting method. These networks are often in places like businesses, schools, dorms, apartments, hotels, and stores. Once the HomePod speakers are located in the same location: Open the Home app, press and hold HomePod; Tap Settings. Then, tap on Forget This Network for your current Wi-Fi network. Thank you, Turning off the auto join worked like a charm, i’m getting 301014 and i’ve tried everything. I got this problem solved by finding the MAC address then call the wi-fi provider and asked them to help me add the device to the network. While we wait for an official document from Apple, there are some other solutions that you can use. If the Home app stays in a loading state for 30 minutes or longer, you should see an option to erase and reset the Home app. Worked for me! On the PC, insert the HomePod CD and run the HomePod Audio Server->Setup.exe. Wrap Up Open the Home app on your iPhone, iPad, iPod touch, or Mac.

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